HealthMetrics Board of Directors

Charles Moore

The founder and President of HealthMetrics, has over 20 years of health care management experience. Prior to founding HealthMetrics in 1994, Charlie was Executive Vice President of Paidos Healthcare, an innovative pediatric (neonatal) company providing home care services to fragile infants and children.

During five years as Administrator of Medical and Surgical Specialties at Harvard Community Health Plan in Boston, he managed services at 14 staff model health centers and four major teaching hospitals. He also spent two years as CFO of Boston University’s Health Policy Institute, and seven years at New England Medical Center in Boston, rising to the position of Director of Corporate and Financial Planning. Charlie has his MBA from the Wharton School at the University of Pennsylvania and a BA from Trinity College in Hartford, CT.

Barry M. Berger, MD

A Director of HealthMetrics since its founding, has broad experience in medical practice system design and analysis. As a practicing internist prior to training in anatomic and clinical pathology, Barry brings comprehensive medical oversight to the investigation and innovation of best practices.

He was most recently the Director of Pathology and Laboratory Medicine for Harvard Pilgrim Healthcare. He holds hospital appointments at the Brigham and Women’s Hospital and Beth-Israel Deaconess Medical Center in Boston and a faculty appointment at Harvard Medical School. His 20 years of clinical work have culminated in numerous clinical practice algorithms and practice design enhancements that facilitate effective utilization management. He currently is the medical director of Exact Labs, a diagnostic start up company. Barry did his postgraduate training at Brigham and Women’s Hospital in Boston and is board certified in anatomic, clinical and cytologic pathology. His Doctor of Medicine degree is from the University of Pennsylvania.

Betsey Eltonhead

Vice President of HealthMetrics Partners, Betsey has rejoined the leadership team.  Previously (2001-2007) as a senior consultant for HealthMetrics Partners, she designed, led and managed national projects and project teams.   As Vice President, she is now primarily responsible for strategy and business development.

Ms. Eltonhead brings to HealthMetrics over 30 years of rich healthcare leadership and management experience.  Prior to joining HealthMetrics, she was the Executive Director of the Boston Accountable Care Organization (BACO), an accountable care organization affiliated with Boston Medical Center, with a focus on the Medicaid population.  She was a Life Sciences Principal at MITRE, first working with CMS’s Center for Medicare and Medicaid Innovation on the national Transforming Clinical Practices Initiative then as Project Lead of the team supporting the policy development, design, annual rule writing and communications for quality reporting and performance based payment programs for U.S hospitals under the Division of Value, Incentives and Quality Reporting in the CMS Center for Clinical Standards and Quality.   Prior to MITRE, Betsey was the Chief Operating Officer for New England Quality Care Alliance (NEQCA), the physician network affiliated with Tufts Medical Center.  Ms. Eltonhead was responsible for the organization’s standards, operations, and services and was a key member of the senior team which orchestrated the successful growth, improved quality and risk contract performance of the NEQCA network.   In her twelve years at Tufts Health Plan, among many different roles and achievements, she developed their innovative behavioral health systems, oversaw clinical operations implementation of the region’s first Medicare Advantage product and was accountable for the Tufts Health Plan Medicaid Program; ultimately becoming the Assistant Vice President of Clinical Operations.

Betsey received a Master of Business Administration with high honors from Boston University’s Questrom School of Business, with a focus in healthcare management.

Donna Soodalter-Toman

An senior consultant to HealthMetrics, has over 35 years of experience in health care operations, strategic planning, and marketing in both the public and private sectors, and in hospitals, HMOs, and community health centers.

Donna’s previous positions include: Vice President of Strategy Marketing and Network development, Vice President of Marketing, Sales, and Member Services for Neighborhood Health Plan in Boston and Executive Director, Post Office Square Health Center, Harvard Community Health Plan. She has a MPH from the University of Michigan.

Heather Zacker

Heather has been a consultant with HealthMetrics since its inception in Clinical Program Analysis. She has a decade of experience in the healthcare field in a variety of settings including five years at Harvard Community Health Plan in Boston managing visual services practices in 14 staff model health centers, conducting financial, utilization and operational analyses of clinical and ancillary services and planning new programs.

Heather’s other positions included epidemiologic research with the Framingham study, policy analysis of health insurance access issues and AIDS issues and consultation to community health centers and integrated health systems on strategic and operational decisions. Heather holds a Master’s in Health Policy and Management from the Harvard School of Public Health in Boston, and a BA from Brown University in Providence, RI.