Core Services

Our mission

HealthMetrics is dedicated to providing health care managers with information and knowledge needed to enhance the quality of clinical services while substantially reducing costs. We strive to give clients real-world integrated solutions to improve clinical care based on systematic outcome measurements and benchmarking.

Core Services

We have successfully worked with over 400 clients in 28 states in a broad range of ambulatory care services. Our expertise is in costing services, measuring and benchmarking quality outcomes and analyzing service delivery processes. Our projects are customized to fit organizations’ specific needs. Projects improve productivity or lower cost on average by 25%.

Projects are grouped into two broad categories:

Clinical Services Analysis

Management Strategies and Support

 

HealthMetrics success is based on the fact that Healthcare providers use very different processes to deliver the same services. Consequently, they achieve very different results. HealthMetrics, by quantifying this variation, enables organizations to understand the cost-effectiveness of the processes they use and to make immediate changes that improve the quality of their health care services – by lowering costs, improving clinical outcomes, increasing patient satisfaction, and boosting staff morale.

Our core Optimal Performance Projects have created robust databases on quality outcomes across various outpatient services.  Projects focus on documenting specific clinical service’s process and measuring quality outcomes to give clients apples to apples comparisons of their services across providers.

Our unique strategy for analyzing process and outcomes, drives our recommendations to clients for changing health care processes to improve outcomes.  Once the recommendations are delivered, we stand by clients assisting them in implementation.